1. Overview
Vendor+ Data, Inc. ("Vendor+", "we", "us", or "our") provides human-in-the-loop data labeling, evaluation, and review services to organizations building machine learning systems. This Privacy Policy explains what personal data we collect, why we collect it, how it is used, and the choices available to you. It applies to our website, our client-facing platform, and any services we deliver under a signed order form or master services agreement.
2. Information we collect
We collect a limited set of information necessary to operate our services and respond to inquiries:
- Contact information — name, work email, company, and phone number submitted through our contact form or provided during onboarding.
- Account information — login credentials and role, for individuals with access to our client dashboard.
- Usage data — pages visited, referring URLs, browser type, and device information, collected automatically via standard analytics tooling.
- Client content — datasets, files, and associated metadata that clients submit to us for annotation, evaluation, or review under a service agreement.
3. How we use information
We use the information described above to:
- Respond to pilot and sales inquiries, and deliver requested services.
- Operate, maintain, and improve our annotation tooling and quality systems.
- Provision and manage access to our client dashboard and reporting.
- Send service-related communications, including delivery updates and invoices.
- Comply with legal obligations and enforce our Terms of Service.
We do not sell personal data, and we do not use client content to train our own general-purpose models without a client's prior written authorization.
4. Client content submitted for annotation
Datasets submitted to Vendor+ for labeling, evaluation, or review are processed strictly for the purpose of delivering the contracted service. Access is limited to the reviewer pods, quality staff, and systems assigned to a given engagement, governed by the confidentiality terms in the applicable order form or master services agreement. Clients remain the owner of their submitted content and any resulting annotations, unless otherwise agreed in writing.
7. Data retention
We retain personal data only as long as necessary to fulfill the purposes described in this policy, satisfy legal or contractual obligations, and resolve disputes. Client content is retained according to the retention and deletion terms specified in the applicable service agreement, and is deleted or returned upon contract termination unless a longer period is required by law.
8. Your rights
Depending on your location, you may have rights under applicable data protection law — including the GDPR and applicable US state privacy laws — to access, correct, delete, or export your personal data, and to object to or restrict certain processing.
To exercise any of these rights, contact us at nokillazone@gmail.com. We will respond within the timeframe required by applicable law.
9. International data transfers
Vendor+ operates a global reviewer network and hosting infrastructure across multiple regions. Where personal data is translated internationally, we rely on recognized transfer mechanisms, including Standard Contractual Clauses, to maintain an adequate level of protection consistent with GDPR requirements.
10. Children's privacy
Our services are intended for business use and are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so we can delete it.
11. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Material changes will be reflected by an updated "Last updated" date above, and, where appropriate, communicated directly to active clients.
12. Contact us
Questions about this Privacy Policy or our data practices can be directed to nokillazone@gmail.com.